Philly Patrol Support

For app help, billing questions, feedback, or a data/privacy request, email dpolokhalo@gmail.com.

Before contacting support

• Check that iOS and Philly Patrol are up to date.
• Use Restore Purchases if an active subscription is not recognized.
• Open Notifications & Privacy to review notification, speech, camera, and analytics settings.
• For Guide availability, try the offline PPD library fallback.

Subscriptions

Subscriptions are managed through your Apple ID. You can view or cancel them in iOS Settings → Apple Account → Subscriptions.

For emergencies, official reporting, or operational direction, use approved department channels. Do not send confidential case details by support email.